JOIA Paraíso by Iberostar - Puerto Morelos
Mexico is a vibrant country brimming with attractions and unique experiences. Explore the ancient pyramids of Teotihuacan, relax on the stunning beaches of Cancun, or indulge in the rich culinary scene of Mexico City. From eco-tourism adventures in Tulum to family-friendly resorts, there's something for every traveler. With a wide range of accommodations available, including luxury hotels and cozy rentals, you can find the perfect place to unwind and immerse yourself in Mexico's rich culture.
JOIA Paraíso by Iberostar
Puerto Morelos Carretera Chetumal - Puerto Juarez km. 309 Playa Paraiso
No. of rooms
22
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES FR
9.2/10
is not possible
Children stay
No. of rooms
22
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES FR
9.2/10
is not possible
The JOIA Paraíso by Iberostar isin Playa del Carmen and has water sports facilities and a tennis court. A hot tub and a car rental service are available for guests. The property features a sauna and free WiFi.
At the resort, the rooms are fitted with a desk, a flat-screen TV and a private bathroom. The JOIA Paraíso by Iberostar offers some units with sea views, and each room comes with a coffee machine.
A continental or buffet breakfast is available each morning at the property. Guests can enjoy a meal at the in-house restaurant, which serves Mexican cuisine.
The accommodation offers a fitness centre. You can play table tennis at The JOIA Paraíso by Iberostar.
When guests need guidance onto visit, the reception will be happy to provide advice.
Cancún is 50 km from the resort, while Playa del Carmen is 23 km away. The nearest airport is Cancún International Airport, 39 km from The JOIA Paraíso by Iberostar.
The hotel day starts from hour 15:00 and ends at 12:00.
El cargo de la reserva aparecerá en el extracto de la tarjeta de crédito a nombre de: Hotelera Playa Paraíso, S.A. de C.V. Para más información sobre el cargo de esta reserva, es necesario ponerse en contacto con el hotel. El nombre del titular de la tarjeta de crédito utilizada para abonar el pago deberá coincidir con el nombre de uno de los huéspedes que figuren en la reserva. Al hacer el registro de entrada, se debe presentar la misma tarjeta de crédito y un documento de identidad oficial. No se aceptan pagos en el hotel. Las reservas que no hayan sido abonadas se cancelarán antes de la llegada. En caso de solicitar factura, será emitida por Hotelera Playa Paraíso, S.A. de C.V., con sede en México.
Se debe abonar un suplemento medioambiental de 32.57 mxn por noche y por habitación al hacer el registro de entrada.
La tipología de cama seleccionada está sujeta a disponibilidad en el hotel. El establecimiento no acepta reservas de 10 habitaciones o más. Todas las reservas de 10 o más habitaciones se considerarán como grupo y están sujetas a los términos y condiciones de grupos.
Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada al hotel. Todas las peticiones especiales están sujetas a disponibilidad y pueden suponer costes adicionales. Es imprescindible que el titular principal de la reserva tenga 18 años o más en el momento del registro de entrada al hotel.
Se requiere informar de la hora prevista de llegada al hotel con antelación, utilizando el apartado de peticiones especiales al hacer la reserva o contactando directamente con el hotel. Los datos de contacto aparecen en la confirmación de la reserva.
Política de niños: No aplica, es un hotel solo adultos.
Last Room Available. This double room has a balcony, spa bath and tilemarble floor. Featuring grand Star Service: Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation. ;
Romance Villa with Private Pool & Butler Service. This triple room features a balcony, teacoffee maker and bathrobe. Featuring grand Star Service: Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation. ;
Romance Villa with Private Pool & Butler Service Single Use. This triple room has a balcony, teacoffee maker and bathrobe. Featuring grand Star Service: Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation. ;
Last Room Available Single Use. This single room provides a spa bath. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed. ;
Suite. This suites standout feature is the spa bath. The spacious suite offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds. ;
Suite Single Use. This single room provides a spa bath. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. ;
Upper Floor Suite. This suites standout feature is the spa bath. The spacious suite offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a bath or a shower. The unit has 2 beds. ;
Upper Floor Suite Single Use. This single rooms standout feature is the spa bath. This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed. ;
Pool View Suite. This suites standout feature is the spa bath. The spacious suite offers air conditioning, a minibar, a terrace with pool views as well as a private bathroom boasting a bath or a shower. The unit has 2 beds. ;
Pool View Suite Single Use. This single rooms standout feature is the spa bath. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with pool views. The unit offers 1 bed. ;
Pool Access Suite. This suites standout feature is the spa bath. Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious suite offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 2 beds. ;
Pool Access Suite Single Use. The spa bath is the standout feature of this single room. This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 1 bed. ;
Ocean Front Butler Suite. The spa bath is the standout feature of this suite. The spacious suite features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath or a shower. The unit has 2 beds. ;
Ocean Front Butler Suite Single Use. Guests will have a special experience as this single room offers a spa bath. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed. ;
Panoramic Ocean Front Butler Suite. Guests will have a special experience as the suite offers a spa bath. The spacious suite provides air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds. ;
Panoramic Ocean Front Butler Suite Single Use. Guests will have a special experience as the single room provides a spa bath. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed. ;
Ocean Front Butler Suite Beach Access. This suites special feature is the spa bath. The spacious suite offers air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath or a shower. The unit has 2 beds. ;
Ocean Front Butler Suite Beach Access Single Use. This single rooms special feature is the spa bath. This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed. ;
Ocean Front Butler Corner Suite. This suites special feature is the spa bath. The spacious suite provides air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds. ;
Ocean Front Butler Corner Suite Single Use. This single rooms standout feature is the spa bath. This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed. ;
Promo Suite. This suites special feature is the spa bath. The spacious suite provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds. ;
Promo Suite Single Use. This single rooms standout feature is the spa bath. This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Yoga classes
Fruits
First aid kit available
Evening entertainment
Snack bar
Concierge service
Salt-water pool
Adults only
Physical distancing in dining areas
Internet services
Sauna
Mobile app for room service
Beauty Services
Fitness centre
Food can be delivered to guest accommodation
Heated pool
Guest accommodation is disinfected between stays
Entertainment staff
Delivered food is securely covered
WiFi available in all areas
Outdoor furniture
Tennis equipment
Key card access
Linens, towels and laundry washed in accordance with local authority guidelines
Ironing service
Contactless check-in/check-out
Table tennis
Body treatments
Private check-in/check-out
Hand sanitizer in guest accommodation and key areas
Tennis court
Spa lounge/relaxation area
Breakfast takeaway containers
Spa and wellness centreadditional charge
Air conditioning
Outdoor pool (all year)
Manicure
Cashless payment available
Sun umbrellas
Free parking
Indoor pool
Shared stationery such as printed menus, magazines, pens, and paper removed
Wine/champagne
Pedicure
Divingadditional charge
Barber/beauty shop
Pool bar
Darts
Beach
Spa facilities
Physical distancing rules followed
24-hour front desk
Swimming Pool
Steam room
Lift
Water sport facilities on site
Parking on site
Parking
Restaurant
Non-smoking throughout
Swimming pool
Outdoor pool
Guest accommodation sealed after cleaning
Themed dinner nightsadditional charge
Fitness
Golf course (within 3 km)additional charge
Bar
Non-smoking rooms
Access to health care professionals
Business centre
Daily housekeeping
WiFi
Meeting/banquet facilities
Beachfront
Breakfast in the room
Guests have the option to cancel any cleaning services for their accommodation during their stay
Coffee house on site
Spa/wellness packages
Smoke alarms
ATM/cash machine on site
Massageadditional charge
Garden
Indoor pool (seasonal)additional charge
Nightclub/DJ
Screens or physical barriers placed between staff and guests in appropriate areas
Car hire
Minimarket on site
Hot tub/Jacuzzi
Room service
Indoor pool (all year)
Terrace
Billiards
Staff follow all safety protocols as directed by local authorities
All plates, cutlery, glasses and other tableware have been sanitized
Shared lounge/TV area
Currency exchange
Free WiFi
Use of cleaning chemicals that are effective against Coronavirus

