Hotel Cielo - Playa del Carmen
Mexico is a vibrant country brimming with attractions and unique experiences. Explore the ancient pyramids of Teotihuacan, relax on the stunning beaches of Cancun, or indulge in the rich culinary scene of Mexico City. From eco-tourism adventures in Tulum to family-friendly resorts, there's something for every traveler. With a wide range of accommodations available, including luxury hotels and cozy rentals, you can find the perfect place to unwind and immerse yourself in Mexico's rich culture.
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Hotel Cielo
Playa del Carmen Calle 4 entre la 5ª y 10ª Avenida
No. of rooms
18
WiFi
Rooms for singles
We speak
ES
8.0/10
No. of rooms
18
WiFi
Rooms for singles
We speak
ES
8.0/10
Well located in the Centro district of Playa del Carmen, Hotel Cielo is located 500 metres from Playacar Beach, 200 metres from ADO International Bus Station and 500 metres from Playa del Carmen Maritime Terminal. With a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is less than 1 km from the city centre and a 1-minute walk from Playa del Carmen Beach.
All rooms are fitted with a flat-screen TV, and certain rooms at the hotel have a city view. At Hotel Cielo each room has bed linen and towels.
Staff speak English and Spanish at the 24-hour front desk.
Church of Guadalupe is 3.3 km from the accommodation, while Xel Ha is 47 km from the property. Cozumel International Airport is 34 km away, and the property offers a paid airport shuttle service.
The hotel day starts from hour 15:00 and ends at 12:00.
Please note that a small refundable deposit is payable for beach towels.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Double Room. This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed. ;
Basic Triple Room. This air-conditioned triple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds. ;
Quadruple Room. This air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds. ;
King Room. This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed. ;
King Room with Balcony. This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 1 bed. ;
Family Room with Balcony. This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 3 beds. ;
Family Room with Balcony. This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 3 beds.
Free WiFi
Happy houradditional charge
24-hour front desk
Food can be delivered to guest accommodation
Wine/champagneadditional charge
Meeting/banquet facilitiesadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Use of cleaning chemicals that are effective against Coronavirus
Fruitsadditional charge
Non-smoking rooms
CCTV outside property
Family rooms
Tour desk
Access to health care professionals
Outdoor furniture
Safety deposit box
WiFi available in all areas
Car hire
Breakfast takeaway containers
Sun terrace
Daily housekeeping
First aid kit available
Staff follow all safety protocols as directed by local authorities
Smoke alarms
Process in place to check health of guests
Concierge service
Luggage storage
Shuttle service
Key access
All plates, cutlery, glasses and other tableware have been sanitized
Internet services
Guest accommodation is disinfected between stays
Non-smoking throughout
Air conditioning
Fire extinguishers
24-hour security
Thermometers for guests provided by property
Physical distancing in dining areas
Hand sanitizer in guest accommodation and key areas
CCTV in common areas
Guest accommodation sealed after cleaning
Linens, towels and laundry washed in accordance with local authority guidelines
Guests have the option to cancel any cleaning services for their accommodation during their stay
Screens or physical barriers placed between staff and guests in appropriate areas
Cashless payment available
Terrace
Delivered food is securely covered
Airport shuttle (additional charge)
WiFi
Physical distancing rules followed
Shuttle service (additional charge)
Contactless check-in/check-out
Airport shuttle
