Hotel Cielo - Playa del Carmen
Mexico is a vibrant country brimming with attractions and unique experiences. Explore the ancient pyramids of Teotihuacan, relax on the stunning beaches of Cancun, or indulge in the rich culinary scene of Mexico City. From eco-tourism adventures in Tulum to family-friendly resorts, there's something for every traveler. With a wide range of accommodations available, including luxury hotels and cozy rentals, you can find the perfect place to unwind and immerse yourself in Mexico's rich culture.
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Hotel Cielo
Playa del Carmen Calle 4 entre la 5ª y 10ª Avenida
No. of rooms
18
WiFi
Rooms for singles
We speak
ES
8.0/10
No. of rooms
18
WiFi
Rooms for singles
We speak
ES
8.0/10
Well located in the Centro district of Playa del Carmen, Hotel Cielo is located 500 metres from Playacar Beach, 200 metres from ADO International Bus Station and 500 metres from Playa del Carmen Maritime Terminal. With a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is less than 1 km from the city centre and a 1-minute walk from Playa del Carmen Beach.
All rooms are fitted with a flat-screen TV, and certain rooms at the hotel have a city view. At Hotel Cielo each room has bed linen and towels.
Staff speak English and Spanish at the 24-hour front desk.
Church of Guadalupe is 3.3 km from the accommodation, while Xel Ha is 47 km from the property. Cozumel International Airport is 34 km away, and the property offers a paid airport shuttle service.
The hotel day starts from hour 15:00 and ends at 12:00.
Please note that a small refundable deposit is payable for beach towels.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Double Room. This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed. ;
Basic Triple Room. This air-conditioned triple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds. ;
Quadruple Room. This air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds. ;
King Room. This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed. ;
King Room with Balcony. This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 1 bed. ;
Family Room with Balcony. This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 3 beds. ;
Family Room with Balcony. This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 3 beds.
Thermometers for guests provided by property
Daily housekeeping
Airport shuttle (additional charge)
Breakfast takeaway containers
Non-smoking throughout
Contactless check-in/check-out
Key access
Food can be delivered to guest accommodation
Sun terrace
Guest accommodation sealed after cleaning
CCTV in common areas
Luggage storage
WiFi available in all areas
CCTV outside property
Delivered food is securely covered
Screens or physical barriers placed between staff and guests in appropriate areas
Hand sanitizer in guest accommodation and key areas
24-hour security
Physical distancing rules followed
WiFi
Guest accommodation is disinfected between stays
Internet services
Shuttle service (additional charge)
Outdoor furniture
Access to health care professionals
All plates, cutlery, glasses and other tableware have been sanitized
Happy houradditional charge
Safety deposit box
Fruitsadditional charge
Smoke alarms
Shared stationery such as printed menus, magazines, pens, and paper removed
Free WiFi
Physical distancing in dining areas
Fire extinguishers
Cashless payment available
Guests have the option to cancel any cleaning services for their accommodation during their stay
Use of cleaning chemicals that are effective against Coronavirus
Staff follow all safety protocols as directed by local authorities
Family rooms
Car hire
First aid kit available
Linens, towels and laundry washed in accordance with local authority guidelines
Air conditioning
Process in place to check health of guests
Airport shuttle
Meeting/banquet facilitiesadditional charge
Concierge service
Non-smoking rooms
Shuttle service
24-hour front desk
Wine/champagneadditional charge
Terrace
Tour desk
