Grand Velas Riviera Maya -Inclusive - Playa del Carmen
Mexico is a vibrant country brimming with attractions and unique experiences. Explore the ancient pyramids of Teotihuacan, relax on the stunning beaches of Cancun, or indulge in the rich culinary scene of Mexico City. From eco-tourism adventures in Tulum to family-friendly resorts, there's something for every traveler. With a wide range of accommodations available, including luxury hotels and cozy rentals, you can find the perfect place to unwind and immerse yourself in Mexico's rich culture.
Grand Velas Riviera Maya -Inclusive
Playa del Carmen Carretera Cancun Tulum Km 62
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle.
Discover the flavors our chefsin each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
The hotel day starts from hour 15:00 and ends at 12:00.
Restaurants:
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal.restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 1 km from the beach.
There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Nature View Suite Zen Experience. Set in the Zen Grand area, this luxurious suite overlooks the hotels attractive gardens. It has a terrace and either 2 queen-sized beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Nature View Suite with Private Pool Zen Experience. Set in the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Zen Grand Two Bedroom Family Suite Nature View. This suite features a terrace offering garden views and Baby Concierge service. The suite offers: - Welcome bottle of Mezcal in suite - 50USD Spa Credit per adult per night - 100 USD Romantic experiences per stay - Amenities for children on request and according to age - Connecting family rooms guaranteed ;
Ambassador Pool Suite Ocean View. Featuring ocean views from a private terrace with plunge pool. Jacuzzi is provided as well. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Grand Class Suite Ocean Front. This suite has air conditioning. 1,377-sq. ft. 127 m suites. You’ll enjoy absolute privacy and amazement at the beauty of the Riviera Maya from your terrace and private plunge pool overlooking the Mexican Caribbean. At the end of your day, rest in the softness of your comforters and goose down pillows Children are allowed in this room. ;
Ambassador Suite Ocean View. Featuring a terrace with the Caribbean Sea. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Ambassador Two Bedroom Family Suite Ocean View. The spacious family room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
Water sport facilities on site
Fitness centre
Wine/champagne
Tour or class about local culture
Breakfast takeaway containers
Swimming Pool
Kid-friendly buffet
Games room
ATM/cash machine on site
24-hour security
Non-smoking rooms
Outdoor pool
Concierge service
Airport drop offadditional charge
Live music/performance
Outdoor pool (all year)
Movie nightsadditional charge
Fruits
Snack bar
Spa facilities
Physical distancing in dining areas
Property is cleaned by professional cleaning companies
Swimming pool
Business centreadditional charge
Children's playground
Body wrap
Golf course (within 3 km)additional charge
Aerobics
Toilet with grab rails
Special diet menus (on request)
Key card access
All plates, cutlery, glasses and other tableware have been sanitized
Kid meals
Fitness/spa locker rooms
Daily housekeeping
Hiking
Entertainment staff
Luggage storage
WiFi
Saunaadditional charge
Manicure
Key access
Outdoor furniture
Mobile app for room service
Airport pick upadditional charge
Infinity pool
Billiards
Sun terrace
Trouser pressadditional charge
Cooking classadditional charge
Delivered food is securely covered
Room service
Allergy-free room
Breakfast in the room
Themed dinner nights
Body treatments
Air conditioning
Ironing service
Smoke alarms
Laundryadditional charge
Grocery deliveries
Family rooms
Spa lounge/relaxation area
Karaoke
Tour desk
Kids' outdoor play equipment
Currency exchange
Baby safety gates
Parking
Face masks for guests available
Board games/puzzles
Use of cleaning chemicals that are effective against Coronavirus
24-hour front desk
Yoga classes
Process in place to check health of guests
Sun umbrellas
Fire extinguishers
Bike tours
Valet parking
Linens, towels and laundry washed in accordance with local authority guidelines
Internet services
Massage chair
Beauty Services
Fitness classes
Parking on site
Guest accommodation is disinfected between stays
Dry cleaningadditional charge
Safety deposit box
Contactless check-in/check-out
Massageadditional charge
Steam room
Lift
Mini golf
Walking tours
Hair cut
Shared stationery such as printed menus, magazines, pens, and paper removed
Free WiFi
Personal trainer
Security alarm
Beach
Guest accommodation sealed after cleaning
Beachfront
Pool with view
Live sport events (broadcast)
Thermometers for guests provided by property
Kids' pool
Restaurant
Coffee house on site
Invoice provided
Chapel/shrine
Pool bar
Public Bath
Wheelchair accessible
Nightclub/DJ
Screens or physical barriers placed between staff and guests in appropriate areas
Pedicure
Meeting/banquet facilitiesadditional charge
Hand sanitizer in guest accommodation and key areas
Airport shuttle
CCTV in common areas
Physical distancing rules followed
Sun loungers or beach chairs
Shuttle service (additional charge)
Spa/wellness packages
Shuttle service
Facial treatments
Soundproof rooms
Fax/photocopyingadditional charge
Car hire
Free parking
Terrace
First aid kit available
Access to health care professionals
Airport shuttle (additional charge)
Table tennis
Strollers
Kids' club
Babysitting/child servicesadditional charge
Evening entertainment
Picnic area
Cycling
Spa and wellness centreadditional charge
Food can be delivered to guest accommodation
Garden
Fitness
Private beach area
Indoor play area
Bar
Barber/beauty shop
Facilities for disabled guests
Staff follow all safety protocols as directed by local authorities
Cashless payment available

