Grand Velas Riviera Maya -Inclusive - Playa del Carmen
Mexico is a vibrant country brimming with attractions and unique experiences. Explore the ancient pyramids of Teotihuacan, relax on the stunning beaches of Cancun, or indulge in the rich culinary scene of Mexico City. From eco-tourism adventures in Tulum to family-friendly resorts, there's something for every traveler. With a wide range of accommodations available, including luxury hotels and cozy rentals, you can find the perfect place to unwind and immerse yourself in Mexico's rich culture.
Grand Velas Riviera Maya -Inclusive
Playa del Carmen Carretera Cancun Tulum Km 62
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.2/10
Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle.
Discover the flavors our chefsin each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
The hotel day starts from hour 15:00 and ends at 12:00.
Restaurants:
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal.restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 1 km from the beach.
There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Nature View Suite Zen Experience. Set in the Zen Grand area, this luxurious suite overlooks the hotels attractive gardens. It has a terrace and either 2 queen-sized beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Nature View Suite with Private Pool Zen Experience. Set in the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Zen Grand Two Bedroom Family Suite Nature View. This suite features a terrace offering garden views and Baby Concierge service. The suite offers: - Welcome bottle of Mezcal in suite - 50USD Spa Credit per adult per night - 100 USD Romantic experiences per stay - Amenities for children on request and according to age - Connecting family rooms guaranteed ;
Ambassador Pool Suite Ocean View. Featuring ocean views from a private terrace with plunge pool. Jacuzzi is provided as well. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Grand Class Suite Ocean Front. This suite has air conditioning. 1,377-sq. ft. 127 m suites. You’ll enjoy absolute privacy and amazement at the beauty of the Riviera Maya from your terrace and private plunge pool overlooking the Mexican Caribbean. At the end of your day, rest in the softness of your comforters and goose down pillows Children are allowed in this room. ;
Ambassador Suite Ocean View. Featuring a terrace with the Caribbean Sea. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Ambassador Two Bedroom Family Suite Ocean View. The spacious family room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
Golf course (within 3 km)additional charge
Family rooms
Staff follow all safety protocols as directed by local authorities
Kid meals
Spa facilities
Restaurant
Cashless payment available
All plates, cutlery, glasses and other tableware have been sanitized
Body treatments
Dry cleaningadditional charge
Children's playground
Snack bar
Swimming Pool
Pool with view
Yoga classes
Movie nightsadditional charge
Process in place to check health of guests
Public Bath
Parking on site
Wheelchair accessible
Pool bar
Smoke alarms
Physical distancing rules followed
Aerobics
Non-smoking rooms
Spa and wellness centreadditional charge
Babysitting/child servicesadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Outdoor furniture
Bar
Internet services
Spa lounge/relaxation area
Bike tours
Face masks for guests available
Beach
Body wrap
Table tennis
CCTV in common areas
Kids' outdoor play equipment
Luggage storage
Guest accommodation sealed after cleaning
Karaoke
Daily housekeeping
Soundproof rooms
Live sport events (broadcast)
Invoice provided
Fax/photocopyingadditional charge
First aid kit available
Special diet menus (on request)
Business centreadditional charge
Airport pick upadditional charge
Picnic area
Contactless check-in/check-out
ATM/cash machine on site
Ironing service
Hand sanitizer in guest accommodation and key areas
Shuttle service
Outdoor pool (all year)
Pedicure
Thermometers for guests provided by property
WiFi
Mobile app for room service
Fitness
Airport shuttle (additional charge)
Free parking
Linens, towels and laundry washed in accordance with local authority guidelines
Fruits
Tour desk
Swimming pool
Key access
Hair cut
Guest accommodation is disinfected between stays
Meeting/banquet facilitiesadditional charge
Private beach area
Cycling
Massageadditional charge
Live music/performance
Fitness/spa locker rooms
Evening entertainment
Walking tours
Screens or physical barriers placed between staff and guests in appropriate areas
Laundryadditional charge
Fitness classes
Breakfast in the room
Food can be delivered to guest accommodation
Sun umbrellas
Fire extinguishers
Free WiFi
Saunaadditional charge
Hiking
Security alarm
24-hour security
Cooking classadditional charge
Personal trainer
Billiards
Terrace
Kids' club
Mini golf
Barber/beauty shop
Themed dinner nights
Delivered food is securely covered
Strollers
Safety deposit box
Kid-friendly buffet
Chapel/shrine
24-hour front desk
Tour or class about local culture
Beachfront
Massage chair
Fitness centre
Allergy-free room
Spa/wellness packages
Manicure
Trouser pressadditional charge
Coffee house on site
Steam room
Currency exchange
Key card access
Wine/champagne
Infinity pool
Board games/puzzles
Grocery deliveries
Toilet with grab rails
Sun terrace
Baby safety gates
Parking
Kids' pool
Breakfast takeaway containers
Nightclub/DJ
Property is cleaned by professional cleaning companies
Facilities for disabled guests
Garden
Entertainment staff
Sun loungers or beach chairs
Air conditioning
Games room
Lift
Beauty Services
Outdoor pool
Car hire
Room service
Access to health care professionals
Facial treatments
Indoor play area
Valet parking
Concierge service
Shuttle service (additional charge)
Airport drop offadditional charge
Water sport facilities on site
Physical distancing in dining areas
Use of cleaning chemicals that are effective against Coronavirus
Airport shuttle

